Vision Statement

To be the trusted national leader in the delivery of mission critical EMS software and services.


Mission Statement

We are motivated IT and service professionals that provide mission critical EMS software and services to the national Pre-hospital community. 

Our distinctive competencies are:

  • A unique, dynamic, results-driven methodology that ensures that we develop, deploy, and support quality, high value, cost effective products and services.
  • Superior customer service based on an understanding of the needs of the Pre-hospital community.
  • Our value system.
  • Providing our people a great place to work and the freedom to grow intellectually, financially, and spiritually.
  • We believe that it is a privilege to use our talents to help Pre-hospital caregivers overcome technology barriers.
  • We believe we are engaged in a socially responsible, admirable pursuit.

Ultimately, we support the growth of our customers and our company through our efforts.


Corporate History

AIM EMS Software & Services celebrates over 3 decades of EMS product and service delivery by expanding our EMS product lines and adding contracted services for the EMS & Fire Industry. AIM is a 100% United States privately owned company, with national operations headquartered in Pennsylvania. Our nationwide customers include government, private, voluntary, hospital-based, and fire/police linked EMS/ambulance services. AIM EMS Software & Services stands out in the EMS industry with our AIM EMS Software Systems usability and features that are made possible only through a deep understanding of the EMS industry and decades of experience in information technology and service delivery. We know that EMS services vary in structure, size, and call volume and we make our technology usable, affordable, and expandable for them all.