Saving Lives Is Complicated. Managing Your EMS Agency Shouldn’t Be.™

Affordable EMS software and services that empower EMS agencies to streamline workflow, improve efficiency, and grow profitability through our absolute dedication to customer success.

EMS Software
EMS Billing Services

Why EMS Agencies Choose Us?

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Easy to Use EMS Software

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Integrated EMS Workflow Solutions

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EMS Billing Services & Expert Guidance

Find out why we have 94% Customer Retention?

Find everything you need to successfully manage your revenue cycle from our suite of EMS software and services. Support in-house efforts or let AIM manage specific tasks, and choose from individual software modules or combine options for a unified Revenue Cycle Management (RCM) command center.

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Integrated EMS software modules with easy-to-use features for more integrated, efficient, and profitable operations.

EMS Software | Dispatch | eCPR | Billing

Maximize revenue with accurate and timely call intake using AIM Dispatch. Eliminate duplicate data entry, reduce errors, and save time with AIM ePCR. Prevent incomplete and denied ambulance claims with automatic data validation through AIM EMS Billing. Access compliant and secure EMS cloud software with AIM’s integrated workflow solutions.

Explore EMS Software

Outsourced EMS Billing Services, EMS Revenue Cycle Management, Billing Assessments and Consulting, and Short-term Billing Service expert help when you need it most.

Outsourced EMS Billing Services | Expert Billing Assessments & Consulting | Short-term Billing Service Help

Increase revenue and reduce time to reimbursement with EMS billing services from trusted ambulance billing experts. Our team of professionals fully optimize EMS revenue cycle management to keep your agency HIPAA compliant with support for error-free coding, billing, and reimbursement. Plus, gain complete transparency with full access to bills, claim status and a full suite of billing and A/R reports, 24/7.

Explore EMS Billing Services
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The AIM Customer Experience

Our proven process begins with an in-depth discovery of your EMS agency’s current condition. We get familiar with your team and listen closely before developing a custom solution guaranteed to improve your EMS workflow. Then we walk you through the implementation and use of our software and services, providing dedicated support every step of the way.

We’re committed to delivering exceptional dispatch, ePCR, and billing software, as well as expert EMS billing services designed to maximize your profitability and long-term success.

How We work with you

1. Discovery

We examine your existing processes and problems to determine the tools that will improve your operations. Geography, state regulations, payer mix, and countless other factors give all EMS providers unique challenges to solve.

2. Planning

We work closely with you to customize a plan that satisfies your long-term goals. Whether you want to boost revenue, reduce expenses, streamline workflows, or maintain compliance, we build a solution that helps you meet your objectives.

3. Onboarding

We connect you with a dedicated customer success team to manage your custom plan. For perfect alignment from the start, we organize an introductory call to set expectations and kick off the solution implementation process.

4. Implementation

We guide you through software and service implementation every step of the way. We conduct hands-on training for dispatch, ePCR, and billing software and offer help with payer enrollment, QA, report management, workflows, and more.

5. Evaluation

We monitor your agency’s performance, evaluate our service delivery, and make any adjustments needed for ideal operational outcomes. We follow up with any interactions you have with our team to go above and beyond your expectations.

6. Optimization

We apply proactive measures to continuously optimize your solutions. We provide ongoing education, identify new opportunities for process improvement, and share best practices to keep your organization relevant and future-focused.

The AIM Customer Experience

Our proven process begins with an in-depth discovery of your EMS agency’s current condition. We get familiar with your team and listen closely before developing a custom solution guaranteed to improve your EMS workflow. Then we walk you through the implementation and use of our software and services, providing dedicated support every step of the way.

We’re committed to delivering exceptional dispatch, ePCR, and billing software, as well as expert EMS billing services designed to maximize your profitability and long-term success.

Discover | Planning | Onboarding | Implementation | Evaluation | Optimization
How We work with you

1. Discovery

We examine your existing processes and problems to determine the tools that will improve your operations. Geography, state regulations, payer mix, and countless other factors give all EMS providers unique challenges to solve.

2. Planning

We work closely with you to customize a plan that satisfies your long-term goals. Whether you want to boost revenue, reduce expenses, streamline workflows, or maintain compliance, we build a solution that helps you meet your objectives.

3. Onboarding

We connect you with a dedicated customer success team to manage your custom plan. For perfect alignment from the start, we organize an introductory call to set expectations and kick off the solution implementation process.

4. Implementation

We guide you through software and service implementation every step of the way. We conduct hands-on training for dispatch, ePCR, and billing software and offer help with payer enrollment, QA, report management, workflows, and more.

5. Evaluation

We monitor your agency’s performance, evaluate our service delivery, and make any adjustments needed for ideal operational outcomes. We follow up with any interactions you have with our team to go above and beyond your expectations.

6. Optimization

We apply proactive measures to continuously optimize your solutions. We provide ongoing education, identify new opportunities for process improvement, and share best practices to keep your organization relevant and future-focused.

AIM Testimonials

"AIM online software has really been an asset to our ambulance district. Being able to log in to our billing software from anywhere has helped us run our billing department in a more efficient manner and the return of our revenue time has been cut in half."

- Maries Osage Ambulance District

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"We are very pleased with our move to AIM Online. The ability to remote into the program from any locations is a great benefit. The updates that come overnight also help eliminate down time for our staff. We can work away from the office, which also saves time."

- Eastern Area PreHospital Services Inc.

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"Our organization has been with AIM since 2001 and we have always had a good working relationship. When we moved to AIM Online, it provided a secure system for us. We don’t have to worry any longer about backing up and losing all data. It also allows more of our staff to be online at the same time, which allows for quicker trip documentation and billing. AIM’s support staff is wonderful and they take care of any issues that come up and solve them. I would recommend this system to agencies looking for a good billing system and have done so in the past."

- Central Pocono Ambulance Association

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Ready to get started with AIM today?

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