EMS Best Practice #4: Improve Agency and Individual Performance with Rigorous Quality Assurance

EMS Dispatch,

Fortify your EMS operations with a QA review process that identifies procedural weaknesses in dispatch, ePCR, and billing. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR Patient Care Reporting EMS Billing

Coffee: Common Grounds for EMS Billers and EMS Crew

EMS Cartoons,

EMS billers and EMS crew members doing what it takes to be the all-stars they are! Sometimes it takes a little more than one cup of Joe.

Topics: EMS Cartoons

Featured EMS Hero: Taniqua from Fayette EMS

EMS Videos,

Hear from Taniqua who serves with Fayette EMS and uses AIM's EMS software. Her EMS agency is proud of her as she strives to be a role model for both her family and the community.

Topics: EMS Videos

EMS Best Practice #3: Leverage ePCRs to Improve Care, Compliance, and Cash

ePCR Patient Care Reporting,

ePCRs protect you and your patients, ensure care quality, enable improvement over time—and help you get paid. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: ePCR Patient Care Reporting EMS Billing

EMS Director Tackles Everyday EMS System Challenges

EMS Professionals,

During its inaugural year in 1966, the Gouverneur Rescue Squad in St. Lawrence County provided the norm: Basic Life Support which operated with one ambulance.  Over a half of a century later, the small and secluded squad in Upstate New York provides Advanced Life Support, as well as basic life support, and the ambulance fleet has increased from one to four equipped Advanced Life Support ambulances 24/7.

Topics: EMS Professionals

EMS Best Practice #2: Keep EMS Dispatchers and Crews on the Same Page

EMS Dispatch,

Strained communications between EMS dispatchers, crews, and facilities can cause paralyzing ambulance delays. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR Patient Care Reporting EMS Billing

Customer Testimonial: Maryjane from Community Ambulance Service

EMS Videos,

  Maryjane has been an EMS Biller of 31 years. In this video, she reflects back over the years. Most importantly, find out what song Maryjane would pick if she could have a “walk-up song” for when she steps to her computer every day.

Topics: EMS Videos

EMS Best Practice #1: Ditch Manual Dispatch Data Entry

EMS Workflow,

Accurate EMS dispatch is critical—it sets the stage for the ePCRs and insurance claims that follow. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.  This post is the first in a series that we'll be writing this year. Each post will highlight one of ten EMS best practices intended to help your agency revitalize your organization, increase efficiency, and improve revenue. 

Topics: EMS Workflow EMS Dispatch

Customer Feature: Christina from NorthWest EMS

EMS Videos,

  Hear from Christina who is the Division Chief of NorthWest EMS. She loves her job because she gets to help people and make a difference—the most rewarding work on earth.

Topics: EMS Videos

EMS New Year's Resolutions

EMS Cartoons,

What are your EMS new year's resolutions for 2019? Maybe collecting all signature forms? Perhaps making sure you attach all EKG recordings to your ePCR? Or switching to EMS software like AIM to make life and work a little easier?

Topics: EMS Cartoons ePCR Patient Care Reporting