Using EMS Software to Elevate Your Agency’s Workflow

As an EMS agency facing a wide range of challenges every day, it can be difficult to make ends meet. EMS patient care costs are constantly increasing, while federal and state regulations continue to multiply—making it more difficult than ever to improve profit margins and guarantee that your agency receives sufficient reimbursement for each trip.

COVID-19 Cleaning Practices for EMS Billing Offices

EMS Professionals & EMS Billing

Explore our EMS office disinfecting strategies to help keep your EMS billing staff safe. Coronavirus created a sense of panic, leaving some businesses and companies unable to even revisit their offices to collect necessary belongings. Since the staff members have left the office, with minimal notice, the condition in which the offices/desks were left could have created a worse scene for a crew, or a nightmare for when EMS billers return. The strategy in disinfecting office space is similar to home and office settings.

Topics: EMS Professionals EMS Billing Ambulance Billing

Work From Home Best Practices for EMS Billers

EMS Professionals & EMS Billing

Working from home now? Here are some remote working best practices for EMS billers to consider. Many organizations, including EMS billing offices, are working through unprecedented changes right now, leaving employees feeling anxious and overwhelmed — especially if they are unexpectedly “forced” to work from home. 

Topics: EMS Professionals EMS Billing Ambulance Billing

Changes in Ambulance Dispatch Operations Due to COVID-19 Quarantine

EMS Dispatch & Ambulance Dispatch

How should an ambulance dispatch center handle operations and processes during a pandemic? Ambulance dispatch services are a central operation that must continue during any disaster, including the current day COVID-19 or coronavirus outbreak. As the pandemic continues, questions and uncertainties arise, including how ambulance dispatch center operations and processes should be handled. With ever-changing CDC guidelines, understanding the need for changes and compliance is key.

Topics: EMS Dispatch Ambulance Dispatch

Working From Home

EMS Professionals & EMS Cartoons

Topics: EMS Professionals EMS Cartoons

Ambulance Billing Best Practice: Review EMS Billing Basics for Hospice Transports

Ambulance Billing & EMS Best Practices

  This blog post is part of a series that addresses ambulance billing best practices. Our ambulance billing blog series highlights tips and insights to help you improve ambulance billing efficiency, lower ambulance claim rejections, and get reimbursed faster.

Topics: Ambulance Billing EMS Best Practices

How Holding January 2020 Claims Could Reduce EMS Agencies Exposure to Deductibles

EMS Billing

The new year is quickly approaching—that means new deductibles. How does your EMS Agency plan to handle exposure to deductibles this January? There is no way to completely alleviate the reduction of revenue your EMS agency will experience from deductibles, but there are ways to reduce your exposure. For instance, it's a common EMS billing practice to hold January Medicare Part B claims for 3-4 weeks before submitting. Sometimes it's longer, depending on the length of time that crossover takes. Doing this helps to reduce exposure to deductibles that minimize the number of patient pay claims. In other words, to reduce your exposure to deductibles, don't file too early in the year.

Topics: EMS Billing

#BillersRule: Let’s make this happen!

EMS Cartoons & EMS Billing

There needs to be a day or a hashtag that celebrates EMS billers, the unsung heroes! #BillersRule #EMSBillers

Topics: EMS Cartoons EMS Billing

American Ninja EMS Billers

EMS Cartoons & EMS Billing

What an episode of American Ninja EMS Billers might be like!

Topics: EMS Cartoons EMS Billing

Ambulance Billing Best Practice: Avoid EMS Documentation Issues

Ambulance Billing & EMS Best Practices

This blog post is part of a series that addresses ambulance billing best practices. Our ambulance billing blog series highlights tips and insights to help you improve ambulance billing efficiency, lower ambulance claim rejections, and get reimbursed faster.

Topics: Ambulance Billing EMS Best Practices