It's crucial for EMS Billing Staff to stay updated on key HIPPA rules. HIPAA, otherwise known as the Health Insurance Portability and Accountability Act, is an information security and privacy law that has made EMS billing more difficult to carry out due to its restriction of information uses from different healthcare providers. EMS billing has felt the burden of this legislation due to the introduction of electronic and Medicare billing within the last 15 years. Hospitals, nursing homes, and other healthcare providers that deal in medical records have become less forthcoming with information on patient care, and in turn, it has become more difficult to provide a seamless transition of information when attempted to provide the best patient care. This lack of education amongst other healthcare providers is just another important reason for educating EMS billing staff so that efficient ambulance billing and healthcare is maintained while being compliant with HIPAA.

With AIM, you receive the best EMS customer service and support available in the industry because we emphasize courtesy, competency and quality. Not all customer service is created equal. In fact, many customers put up with sub-standard support and EMS services either because they don’t know anything better exists or they simply don’t know where else to turn. EMS organizations don’t have access to many companies that can supply what they need, because few exist, and only a fraction offer decent EMS customer support and service. With AIM, you receive the best EMS support available in the industry because we emphasize courtesy, competency and quality, without sacrificing the value of our products. We won’t leave you hanging—your time is valuable, and AIM will not waste it. Can you say that about your current vendor?