EMS Billing

EMS Best Practice #3: Leverage ePCRs to Improve Care, Compliance, and Cash

ePCR Patient Care Reporting,

ePCRs protect you and your patients, ensure care quality, enable improvement over time—and help you get paid. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: ePCR Patient Care Reporting EMS Billing

EMS Best Practice #2: Keep EMS Dispatchers and Crews on the Same Page

EMS Dispatch,

Strained communications between EMS dispatchers, crews, and facilities can cause paralyzing ambulance delays. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch EMS Billing ePCR Patient Care Reporting

How Holding January 2019 Claims Could Reduce EMS Agencies Exposure to Deductibles

EMS Billing,

The new year is quickly approaching—that means new deductibles. How does your EMS Agency plan to handle exposure to deductibles this January? There is no way to completely alleviate the reduction of revenue your EMS agency will experience from deductibles, but there are ways to reduce your exposure. For instance, it's a common EMS billing practice to hold January Medicare Part B claims for 3-4 weeks before submitting. Sometimes it's longer, depending on the length of time that crossover takes. Doing this helps to reduce exposure to deductibles that minimize the number of patient pay claims. In other words, to reduce your exposure to deductibles, don't file too early in the year.

Topics: EMS Billing

Tip of the Month: Mary from AIM Online EMS Software & Services

EMS Billing,

EMS billing can be challenging. To make the process easier, Mary recommends improving EMS workflow with AIM's File Attachment feature which keeps the supporting documentation of EMS claims organized and easily accessible.

Topics: EMS Billing EMS Videos

Customer Testimonial: Jamie with Lumberton Emergency Squad on AIM’s EMS Billing Services

EMS Videos,

Jamie from Lumberton Emergency Squad reflects on the professionalism and compassion of AIM EMS Billing Services and the value of being able to access her agency’s patient information and communicate with her billing service whenever needed.

Topics: EMS Videos EMS Billing

Is Your EMS Accounts Receivable (A/R) Management Costing You?

EMS Billing,

Anyone who knows anything about EMS billing knows billers have enough on their plate. EMS billers work hard daily to prepare claims, ensure compliance, address denials, and much more. They do a great job, but often focus so much on taming that mountain of day-to-day tasks that they inadvertently neglect EMS accounts receivable management. EMS accounts receivable management attempts to resolve debtor balances, but also tracks how much revenue comes in and how long it takes to receive it. When EMS billers don’t consistently perform these tasks, the entire agency suffers the consequences. 

Topics: EMS Billing

Thank You,  Ambulance Billing Professionals!

EMS Billing,

“Thank you” comes few and far between in EMS. Patients occasionally thank first responders, who definitely deserve it. They work in all climates, all environments, and whenever called. Behind the scenes, EMS billers and supporting staff are even less likely to receive recognition for their dedication and hard work.

Topics: EMS Billing EMS Cartoons

Avoid Ambulance Billing Denials and Rejections

EMS Billing,

EMS billing staff require complete, accurate data to submit claims to payers. If crews can’t document and collect all necessary patient care data and forms during a transport, EMS billers will have to play catch-up. These delays will disrupt the entire EMS billing process and later revenue collection.

Topics: EMS Billing

4 Ways EMS Billing Software Makes Ambulance Claims Processing More Efficient

EMS Billing,

Inevitably, senior ambulance billers will (and should) influence EMS billing software decisions. EMS billers are constantly under fire when it comes to compliance, rejection/denial rates, and efficiency. It’s not easy for EMS billers to manage all the demands of ambulance billing while still maintaining quality. In order to meet the high demands of ambulance billing, EMS billers need a software that works for them and not against them. 

Topics: EMS Billing

Get Higher and Faster Reimbursement on EMS Insurance Claims

EMS Billing,

EMS-oriented groups continue to lobby on Capitol Hill in Washington, D.C. and other major capitols to improve EMS reimbursement rates. Although we remain hopeful that government change will work in our favor, EMS administrators and managers continue to negotiate rates with private insurance companies and look for ways to increase billing efficiency. After all, what kind of EMS administrator or manager wouldn’t want faster and higher reimbursement on EMS insurance claims?

Topics: EMS Billing