EMS Best Practice #2: Keep EMS Dispatchers and Crews on the Same Page

EMS Dispatch,

Strained communications between EMS dispatchers, crews, and facilities can cause paralyzing ambulance delays. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.

Topics: EMS Dispatch ePCR - Patient Care Reporting EMS Billing

Customer Testimonial: Maryjane from Community Ambulance Service

EMS Professionals,

  Maryjane has been an EMS Biller of 31 years. In this video, she reflects back over the years. Most importantly, find out what song Maryjane would pick if she could have a “walk-up song” for when she steps to her computer every day.

Topics: EMS Professionals EMS Videos

EMS Best Practice #1: Ditch Manual Ambulance Dispatch Data Entry

EMS Workflow,

Accurate ambulance dispatch is critical—it sets the stage for the ePCRs and insurance claims that follow. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.  This post is the first in a series that we'll be writing this year. Each post will highlight one of ten EMS best practices intended to help your agency revitalize your organization, increase efficiency, and improve revenue. 

Topics: EMS Workflow Ambulance Dispatch

Customer Feature: Christina from NorthWest EMS

EMS Professionals,

  Hear from Christina who is the Division Chief of NorthWest EMS. She loves her job because she gets to help people and make a difference—the most rewarding work on earth.

Topics: EMS Professionals EMS Videos

EMS New Year's Resolutions

EMS Professionals,

What are your EMS new year's resolutions for 2019? Maybe collecting all signature forms? Perhaps making sure you attach all EKG recordings to your ePCR? Or switching to EMS software like AIM to make life and work a little easier?

Topics: EMS Professionals EMS Cartoons ePCR - Patient Care Reporting