--- title: "EMS Best Practice #1: Ditch Manual Ambulance Dispatch Data Entry" description: "This post highlights another EMS best practice intended to help your EMS agency increase efficiency & revenue: get rid of manual ambulance dispatch data processes by investing in an automated system." image: https://www.aim-system.com/hubfs/Blog/EMS_BestPractices_Quote.jpg --- [![Talk to us! (800) 726-4690 | Sales: sales@aim-system.com](https://no-cache.hubspot.com/cta/default/3437204/6b416b44-e57f-49b0-ab87-674442c8631f.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/6b416b44-e57f-49b0-ab87-674442c8631f) [![aim-logo-2023](https://www.aim-system.com/hs-fs/hubfs/aim-logo-2023.png?width=387&height=188&name=aim-logo-2023.png "aim-logo-2023")](https://www.aim-system.com/) # EMS Best Practice #1: Ditch Manual Ambulance Dispatch Data Entry Posted [EMS Workflow](https://www.aim-system.com/blog/tag/ems-workflow) & [Ambulance Dispatch](https://www.aim-system.com/blog/tag/ambulance-dispatch) on January 15, 2019 ## ![EMS_BestPractices_Quote](https://www.aim-system.com/hs-fs/hubfs/Blog/EMS_BestPractices_Quote.jpg?width=800&name=EMS_BestPractices_Quote.jpg) ## Accurate ambulance dispatch is critical—it sets the stage for the ePCRs and insurance claims that follow. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.  This post is the first in a series that we'll be writing this year. Each post will highlight one of [ten EMS best practices](https://www.aim-system.com/10-best-practices-to-optimize-ems-workflow-ebook) intended to help your agency revitalize your organization, increase efficiency, and improve revenue.  ### EMS Best Practice #1: Ditch Manual Ambulance Dispatch Data Entry If you fail to plan, then you plan to fail. When applied to EMS workflow, this means that a successful ambulance transport begins long before your crew leaves the station. It begins at EMS dispatch because EMS dispatch sets the stage for the ePCRs and insurance claims that follow.  For many agencies, EMS dispatch invites chaos and inefficiency. They receive a phone call, write down some information, and send an ambulance. These manual processes cause many inefficiencies. EMS professionals must enter the same data multiple times. Data cannot be validated to prevent simple human error. All this leads to downstream mistakes in patient care reporting and billing. Get rid of manual dispatch data processes by investing in an automated EMS dispatch system. Improve quality by standardizing processes based on call type, such as emergency, non-emergency, scheduled and unscheduled. Validate data at EMS dispatch for accuracy. For example, repeat patient calls can be validated against previous EMS dispatch records. Save time and reduce errors by capturing information at the source to eliminate duplicate data entry, including automatic transmission of EMS dispatch data to the crew’s notification device and on to the ePCR. ### Want to see all 10 EMS best practices? Download our eBook, **Ten Best Practices to Optimize EMS Workflow**, to gain nine more best practices that will help you revitalize your organization, increase efficiency, and improve revenue. It includes concrete actions that you can take to streamline dispatch, simplify patient care reporting, and improve EMS billing to maximize reimbursement. [![Ten Best Practices to Optimize EMS Workflow eBook - Horizontal CTA](https://no-cache.hubspot.com/cta/default/3437204/3f0f51d4-9e75-41a3-b831-8381479b7c88.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/3f0f51d4-9e75-41a3-b831-8381479b7c88) Topics: [EMS Workflow](https://www.aim-system.com/blog/tag/ems-workflow) [Ambulance Dispatch](https://www.aim-system.com/blog/tag/ambulance-dispatch) [EMS Best Practices](https://www.aim-system.com/blog/tag/ems-best-practices) - [Tweet](https://twitter.com/share) [![New call-to-action](https://no-cache.hubspot.com/cta/default/3437204/63aa5659-f5ae-41b6-abe0-ad685ed479ac.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/63aa5659-f5ae-41b6-abe0-ad685ed479ac) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [EMS Billing (53)](https://www.aim-system.com/blog/tag/ems-billing) - [Billing Software (29)](https://www.aim-system.com/blog/tag/billing-software) - [EMS Professionals (27)](https://www.aim-system.com/blog/tag/ems-professionals) - [Ambulance Billing (23)](https://www.aim-system.com/blog/tag/ambulance-billing) - [EMS Best Practices (23)](https://www.aim-system.com/blog/tag/ems-best-practices) - [Billing Services (16)](https://www.aim-system.com/blog/tag/billing-services) - [EMS Cartoons (16)](https://www.aim-system.com/blog/tag/ems-cartoons) - [EMS Software (16)](https://www.aim-system.com/blog/tag/ems-software) - [EMS Workflow (12)](https://www.aim-system.com/blog/tag/ems-workflow) - [ePCR - Patient Care Reporting (12)](https://www.aim-system.com/blog/tag/epcr-patient-care-reporting) - [AIM Updates (9)](https://www.aim-system.com/blog/tag/aim-updates) - [EMS Videos (8)](https://www.aim-system.com/blog/tag/ems-videos) - [EMS Cloud Software (5)](https://www.aim-system.com/blog/tag/ems-cloud-software) - [EMS Cost Reduction (5)](https://www.aim-system.com/blog/tag/ems-cost-reduction) - [EMS Dispatch (5)](https://www.aim-system.com/blog/tag/ems-dispatch) - [Ambulance Dispatch (4)](https://www.aim-system.com/blog/tag/ambulance-dispatch) - [AIM Intelligence (2)](https://www.aim-system.com/blog/tag/aim-intelligence) - [Dispatch Software (1)](https://www.aim-system.com/blog/tag/dispatch-software) - [EMS Dispatch Software (1)](https://www.aim-system.com/blog/tag/ems-dispatch-software) - [Volnteer Fire Departments (1)](https://www.aim-system.com/blog/tag/volnteer-fire-departments) - [ePCR Software (1)](https://www.aim-system.com/blog/tag/epcr-software) [see all](https://www.aim-system.com/blog/ems-workflow-best-practice-1-ditch-manual-dispatch-data-entry#) ### Blog Archive - [March 2017 (5)](https://www.aim-system.com/blog/archive/2017/03) - [January 2019 (5)](https://www.aim-system.com/blog/archive/2019/01) - [February 2019 (5)](https://www.aim-system.com/blog/archive/2019/02) - [May 2019 (5)](https://www.aim-system.com/blog/archive/2019/05) - [October 2017 (4)](https://www.aim-system.com/blog/archive/2017/10) - [April 2018 (3)](https://www.aim-system.com/blog/archive/2018/04) - [May 2018 (3)](https://www.aim-system.com/blog/archive/2018/05) - [June 2018 (3)](https://www.aim-system.com/blog/archive/2018/06) - [August 2018 (3)](https://www.aim-system.com/blog/archive/2018/08) - [November 2018 (3)](https://www.aim-system.com/blog/archive/2018/11) - [March 2019 (3)](https://www.aim-system.com/blog/archive/2019/03) - [July 2019 (3)](https://www.aim-system.com/blog/archive/2019/07) - [August 2019 (3)](https://www.aim-system.com/blog/archive/2019/08) - [September 2019 (3)](https://www.aim-system.com/blog/archive/2019/09) - [October 2019 (3)](https://www.aim-system.com/blog/archive/2019/10) - [February 2017 (2)](https://www.aim-system.com/blog/archive/2017/02) - [May 2017 (2)](https://www.aim-system.com/blog/archive/2017/05) - [November 2017 (2)](https://www.aim-system.com/blog/archive/2017/11) - [January 2018 (2)](https://www.aim-system.com/blog/archive/2018/01) - [July 2018 (2)](https://www.aim-system.com/blog/archive/2018/07) - [December 2018 (2)](https://www.aim-system.com/blog/archive/2018/12) - [April 2019 (2)](https://www.aim-system.com/blog/archive/2019/04) - [June 2019 (2)](https://www.aim-system.com/blog/archive/2019/06) - [April 2020 (2)](https://www.aim-system.com/blog/archive/2020/04) - [May 2020 (2)](https://www.aim-system.com/blog/archive/2020/05) - [May 2022 (2)](https://www.aim-system.com/blog/archive/2022/05) - [September 2023 (2)](https://www.aim-system.com/blog/archive/2023/09) - [March 2024 (2)](https://www.aim-system.com/blog/archive/2024/03) - [May 2025 (2)](https://www.aim-system.com/blog/archive/2025/05) - [July 2012 (1)](https://www.aim-system.com/blog/archive/2012/07) - [August 2012 (1)](https://www.aim-system.com/blog/archive/2012/08) - [December 2014 (1)](https://www.aim-system.com/blog/archive/2014/12) - [August 2015 (1)](https://www.aim-system.com/blog/archive/2015/08) - [October 2015 (1)](https://www.aim-system.com/blog/archive/2015/10) - [November 2015 (1)](https://www.aim-system.com/blog/archive/2015/11) - [May 2016 (1)](https://www.aim-system.com/blog/archive/2016/05) - [June 2016 (1)](https://www.aim-system.com/blog/archive/2016/06) - [October 2016 (1)](https://www.aim-system.com/blog/archive/2016/10) - [April 2017 (1)](https://www.aim-system.com/blog/archive/2017/04) - [June 2017 (1)](https://www.aim-system.com/blog/archive/2017/06) - [December 2017 (1)](https://www.aim-system.com/blog/archive/2017/12) - [March 2018 (1)](https://www.aim-system.com/blog/archive/2018/03) - [November 2019 (1)](https://www.aim-system.com/blog/archive/2019/11) - [December 2019 (1)](https://www.aim-system.com/blog/archive/2019/12) - [January 2020 (1)](https://www.aim-system.com/blog/archive/2020/01) - [November 2020 (1)](https://www.aim-system.com/blog/archive/2020/11) - [December 2020 (1)](https://www.aim-system.com/blog/archive/2020/12) - [February 2022 (1)](https://www.aim-system.com/blog/archive/2022/02) - [June 2022 (1)](https://www.aim-system.com/blog/archive/2022/06) - [July 2022 (1)](https://www.aim-system.com/blog/archive/2022/07) - [December 2022 (1)](https://www.aim-system.com/blog/archive/2022/12) - [January 2023 (1)](https://www.aim-system.com/blog/archive/2023/01) - [March 2023 (1)](https://www.aim-system.com/blog/archive/2023/03) - [June 2023 (1)](https://www.aim-system.com/blog/archive/2023/06) - [August 2023 (1)](https://www.aim-system.com/blog/archive/2023/08) - [October 2023 (1)](https://www.aim-system.com/blog/archive/2023/10) - [November 2023 (1)](https://www.aim-system.com/blog/archive/2023/11) - [December 2023 (1)](https://www.aim-system.com/blog/archive/2023/12) - [February 2024 (1)](https://www.aim-system.com/blog/archive/2024/02) - [April 2024 (1)](https://www.aim-system.com/blog/archive/2024/04) - [June 2024 (1)](https://www.aim-system.com/blog/archive/2024/06) - [July 2024 (1)](https://www.aim-system.com/blog/archive/2024/07) - [August 2024 (1)](https://www.aim-system.com/blog/archive/2024/08) - [September 2024 (1)](https://www.aim-system.com/blog/archive/2024/09) - [October 2024 (1)](https://www.aim-system.com/blog/archive/2024/10) - [February 2025 (1)](https://www.aim-system.com/blog/archive/2025/02) - [April 2025 (1)](https://www.aim-system.com/blog/archive/2025/04) - [June 2025 (1)](https://www.aim-system.com/blog/archive/2025/06) - [July 2025 (1)](https://www.aim-system.com/blog/archive/2025/07) - [September 2025 (1)](https://www.aim-system.com/blog/archive/2025/09) - [October 2025 (1)](https://www.aim-system.com/blog/archive/2025/10) - [November 2025 (1)](https://www.aim-system.com/blog/archive/2025/11) - [January 2026 (1)](https://www.aim-system.com/blog/archive/2026/01) - [March 2026 (1)](https://www.aim-system.com/blog/archive/2026/03) - [April 2026 (1)](https://www.aim-system.com/blog/archive/2026/04) - [May 2026 (1)](https://www.aim-system.com/blog/archive/2026/05) - [June 2026 (1)](https://www.aim-system.com/blog/archive/2026/06) [see all](https://www.aim-system.com/blog/ems-workflow-best-practice-1-ditch-manual-dispatch-data-entry#) [![aim-logo-2023](https://www.aim-system.com/hubfs/aim-logo-2023.png "aim-logo-2023")](https://www.aim-system.com/) 892 New Castle Road Slippery Rock, PA 16057 Main: [724.794.1222](tel:724-794-1222) Sales: [800.726.4690](tel:800-726-4690) Support: [800.726.4362](tel:800-726-4362) **[Sales@aim-system.com](mailto:sales@aim-system.com)** ### Subscribe to Email Newsletters ### Connect With Us © 2026 AIM EMS SOFTWARE & SERVICES ALL RIGHTS RESERVED. [Privacy Policy](https://www.aim-system.com/privacy-policy) ![](https://dc.ads.linkedin.com/collect/?pid=891890&fmt=gif)