The right billing and dispatch software can make or break your EMS agency. Either it sets you up to work efficiently and keeps cash flowing through the business smoothly—or it doesn’t. And you certainly can’t afford the latter. So when it’s time to upgrade to an EMS software solution that delivers more value for your business, how do you know what to look for? In our experience working with hundreds of EMS operations across the country, these are the top 5 criteria when choosing an EMS solution.

The new PECOS 2.0 version is set to launch in Summer 2023 with expectations that the update will improve current Medicare enrollment and revalidation processes.

Is your ambulance company working to submit data for the Medicare Ground Ambulance Data Collection System (GADCS)?

EMS agencies deserve a swift, accurate, and regular billing cycle. EMS operations are facing enough trouble – they shouldn’t have to worry about whether they’ll be paid for their hard work.

User friendly ePCR software shouldn’t be a tough ask for EMS providers. Unfortunately, bad ePCR software is like an annoying rash, leading to seemingly endless frustrations for crews and Q/A specialists.

Are you wondering how to reduce your EMS service's costs? You're not the only one. In recent years, EMS has weathered a barrage of storms - rising prices, reduced reimbursement, staff shortages, supply deficiencies - one after the other. Across the country, ambulance companies are asking the same question: how do we survive these repeated onslaughts?

With the recent passing of new legislation, New York will allow volunteer fire departments to bill insurers for ambulance transports. This law changes the game for fire departments who operate ambulances but have struggled to recuperate costs.

This is the 47th annual celebration of EMS Week since its inception and the third EMS week since the fateful spring of 2020. This years’ theme, rising to the challenge, reminds us of the dedicated EMS professionals who, in these past two years, have done just that: risen to the challenge.

The pandemic has been a cyclone for ambulance services everywhere. There was the calm before the storm. Then health systems exploded: overrun hospitals, paramedic shortages, and supply deficiencies. The past two years haven’t been easy. We know EMS agencies are working incredibly hard.