--- title: "EMS Best Practice #10: Reduce Costs and Improve Quality with an Integrated EMS System" description: "EMS Best Practice #10 is to use an integrated EMS system including Dispatch, ePCR, Billing to help your EMS agency increase efficiency & improve revenue." image: https://www.aim-system.com/hubfs/Blog/Reduce%20Costs%20and%20Improve%20Quality%20with%20an%20Integrated%20EMS%20System.png --- [![Talk to us! (800) 726-4690 | Sales: sales@aim-system.com](https://no-cache.hubspot.com/cta/default/3437204/6b416b44-e57f-49b0-ab87-674442c8631f.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/6b416b44-e57f-49b0-ab87-674442c8631f) [![aim-logo-2023](https://www.aim-system.com/hs-fs/hubfs/aim-logo-2023.png?width=387&height=188&name=aim-logo-2023.png "aim-logo-2023")](https://www.aim-system.com/) # EMS Best Practice #10: Reduce Costs and Improve Quality with an Integrated EMS System Posted [EMS Workflow](https://www.aim-system.com/blog/tag/ems-workflow) & [EMS Best Practices](https://www.aim-system.com/blog/tag/ems-best-practices) on May 21, 2019 # ![Reduce Costs and Improve Quality with an Integrated EMS System](https://www.aim-system.com/hs-fs/hubfs/Blog/Reduce%20Costs%20and%20Improve%20Quality%20with%20an%20Integrated%20EMS%20System.png?width=1116&name=Reduce%20Costs%20and%20Improve%20Quality%20with%20an%20Integrated%20EMS%20System.png) ## Your EMS operation is an integrated process, so it needs a cleanly integrated system across dispatch, ePCR, and billing. EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find. This post, the last in our [10-post series](https://www.aim-system.com/10-best-practices-to-optimize-ems-workflow-ebook), highlights the final EMS best practice intended to help your agency keep its footing by increasing efficiency and improving revenue ### EMS Best Practice #10: Reduce Costs and Improve Quality with an Integrated EMS System EMS care is a profession, but an EMS operation is a workflow. Dispatch is the first workstation, patient care is the second, and billing is the third. The performance of each downstream workstation depends on upstream performance. Poor communication, poor quality information, and mismatched hand-offs cause delays, waste resources, reduce quality and cost money. Your EMS operation is an integrated process. Your EMS system should support it with clean integration across all workstations. An integrated EMS system initiates the EMS workflow with a single point of data entry at dispatch. Crews use prior patient look-up to auto-populate demographic and medical history fields, get accurate and complete information, and reach the scene more quickly. Data from important documents like the PCS should appear automatically in downstream documents like the ePCR for easy access and verification of medical necessity. Integrated data across patient, call, care, claim and compliance can be easily assembled for accurate billing and rapid reimbursement. A complete, end-to-end audit trail is automatically maintained to ensure and demonstrate compliance with both internal and external standards. And, historical data that spans the entire EMS operation can be used for daily reporting, ongoing QA, and deep operational analysis to improve both clinical and financial outcomes. When your EMS operation is squeezed between revenue and costs, good information will be your ultimate guide to improved performance. ### Want to see all 10 EMS best practices? Download our eBook, **Ten Best Practices to Optimize EMS Workflow**, to gain nine more best practices that will help you revitalize your organization, increase efficiency, and improve revenue. It includes concrete actions that you can take to streamline dispatch, simplify patient care reporting, and improve EMS billing to maximize reimbursement. [![Ten Best Practices to Optimize EMS Workflow eBook - Horizontal CTA](https://no-cache.hubspot.com/cta/default/3437204/3f0f51d4-9e75-41a3-b831-8381479b7c88.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/3f0f51d4-9e75-41a3-b831-8381479b7c88) Topics: [EMS Workflow](https://www.aim-system.com/blog/tag/ems-workflow) [EMS Best Practices](https://www.aim-system.com/blog/tag/ems-best-practices) - [Tweet](https://twitter.com/share) [![New call-to-action](https://no-cache.hubspot.com/cta/default/3437204/4604d5d3-63fc-43aa-8358-179c8f4ee1fe.png)](https://cta-redirect.hubspot.com/cta/redirect/3437204/4604d5d3-63fc-43aa-8358-179c8f4ee1fe) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [EMS Billing (53)](https://www.aim-system.com/blog/tag/ems-billing) - [Billing Software (29)](https://www.aim-system.com/blog/tag/billing-software) - [EMS Professionals (27)](https://www.aim-system.com/blog/tag/ems-professionals) - [Ambulance Billing (23)](https://www.aim-system.com/blog/tag/ambulance-billing) - [EMS Best Practices (23)](https://www.aim-system.com/blog/tag/ems-best-practices) - [Billing Services (16)](https://www.aim-system.com/blog/tag/billing-services) - [EMS Cartoons (16)](https://www.aim-system.com/blog/tag/ems-cartoons) - [EMS Software (16)](https://www.aim-system.com/blog/tag/ems-software) - [EMS Workflow (12)](https://www.aim-system.com/blog/tag/ems-workflow) - [ePCR - Patient Care Reporting (12)](https://www.aim-system.com/blog/tag/epcr-patient-care-reporting) - [AIM Updates (9)](https://www.aim-system.com/blog/tag/aim-updates) - [EMS Videos (8)](https://www.aim-system.com/blog/tag/ems-videos) - [EMS Cloud Software (5)](https://www.aim-system.com/blog/tag/ems-cloud-software) - [EMS Cost Reduction (5)](https://www.aim-system.com/blog/tag/ems-cost-reduction) - [EMS Dispatch (5)](https://www.aim-system.com/blog/tag/ems-dispatch) - [Ambulance Dispatch (4)](https://www.aim-system.com/blog/tag/ambulance-dispatch) - [AIM Intelligence (2)](https://www.aim-system.com/blog/tag/aim-intelligence) - [Dispatch Software (1)](https://www.aim-system.com/blog/tag/dispatch-software) - [EMS Dispatch Software (1)](https://www.aim-system.com/blog/tag/ems-dispatch-software) - [Volnteer Fire Departments (1)](https://www.aim-system.com/blog/tag/volnteer-fire-departments) - [ePCR Software (1)](https://www.aim-system.com/blog/tag/epcr-software) [see all](https://www.aim-system.com/blog/ems-best-practice-10-reduce-costs-and-improve-quality-with-an-integrated-ems-system#) ### Blog Archive - [March 2017 (5)](https://www.aim-system.com/blog/archive/2017/03) - [January 2019 (5)](https://www.aim-system.com/blog/archive/2019/01) - [February 2019 (5)](https://www.aim-system.com/blog/archive/2019/02) - [May 2019 (5)](https://www.aim-system.com/blog/archive/2019/05) - [October 2017 (4)](https://www.aim-system.com/blog/archive/2017/10) - [April 2018 (3)](https://www.aim-system.com/blog/archive/2018/04) - [May 2018 (3)](https://www.aim-system.com/blog/archive/2018/05) - [June 2018 (3)](https://www.aim-system.com/blog/archive/2018/06) - [August 2018 (3)](https://www.aim-system.com/blog/archive/2018/08) - [November 2018 (3)](https://www.aim-system.com/blog/archive/2018/11) - [March 2019 (3)](https://www.aim-system.com/blog/archive/2019/03) - [July 2019 (3)](https://www.aim-system.com/blog/archive/2019/07) - [August 2019 (3)](https://www.aim-system.com/blog/archive/2019/08) - [September 2019 (3)](https://www.aim-system.com/blog/archive/2019/09) - [October 2019 (3)](https://www.aim-system.com/blog/archive/2019/10) - [February 2017 (2)](https://www.aim-system.com/blog/archive/2017/02) - [May 2017 (2)](https://www.aim-system.com/blog/archive/2017/05) - [November 2017 (2)](https://www.aim-system.com/blog/archive/2017/11) - [January 2018 (2)](https://www.aim-system.com/blog/archive/2018/01) - [July 2018 (2)](https://www.aim-system.com/blog/archive/2018/07) - [December 2018 (2)](https://www.aim-system.com/blog/archive/2018/12) - [April 2019 (2)](https://www.aim-system.com/blog/archive/2019/04) - [June 2019 (2)](https://www.aim-system.com/blog/archive/2019/06) - [April 2020 (2)](https://www.aim-system.com/blog/archive/2020/04) - [May 2020 (2)](https://www.aim-system.com/blog/archive/2020/05) - [May 2022 (2)](https://www.aim-system.com/blog/archive/2022/05) - [September 2023 (2)](https://www.aim-system.com/blog/archive/2023/09) - [March 2024 (2)](https://www.aim-system.com/blog/archive/2024/03) - [May 2025 (2)](https://www.aim-system.com/blog/archive/2025/05) - [July 2012 (1)](https://www.aim-system.com/blog/archive/2012/07) - [August 2012 (1)](https://www.aim-system.com/blog/archive/2012/08) - [December 2014 (1)](https://www.aim-system.com/blog/archive/2014/12) - [August 2015 (1)](https://www.aim-system.com/blog/archive/2015/08) - [October 2015 (1)](https://www.aim-system.com/blog/archive/2015/10) - [November 2015 (1)](https://www.aim-system.com/blog/archive/2015/11) - [May 2016 (1)](https://www.aim-system.com/blog/archive/2016/05) - [June 2016 (1)](https://www.aim-system.com/blog/archive/2016/06) - [October 2016 (1)](https://www.aim-system.com/blog/archive/2016/10) - [April 2017 (1)](https://www.aim-system.com/blog/archive/2017/04) - [June 2017 (1)](https://www.aim-system.com/blog/archive/2017/06) - [December 2017 (1)](https://www.aim-system.com/blog/archive/2017/12) - [March 2018 (1)](https://www.aim-system.com/blog/archive/2018/03) - [November 2019 (1)](https://www.aim-system.com/blog/archive/2019/11) - [December 2019 (1)](https://www.aim-system.com/blog/archive/2019/12) - [January 2020 (1)](https://www.aim-system.com/blog/archive/2020/01) - [November 2020 (1)](https://www.aim-system.com/blog/archive/2020/11) - [December 2020 (1)](https://www.aim-system.com/blog/archive/2020/12) - [February 2022 (1)](https://www.aim-system.com/blog/archive/2022/02) - [June 2022 (1)](https://www.aim-system.com/blog/archive/2022/06) - [July 2022 (1)](https://www.aim-system.com/blog/archive/2022/07) - [December 2022 (1)](https://www.aim-system.com/blog/archive/2022/12) - [January 2023 (1)](https://www.aim-system.com/blog/archive/2023/01) - [March 2023 (1)](https://www.aim-system.com/blog/archive/2023/03) - [June 2023 (1)](https://www.aim-system.com/blog/archive/2023/06) - [August 2023 (1)](https://www.aim-system.com/blog/archive/2023/08) - [October 2023 (1)](https://www.aim-system.com/blog/archive/2023/10) - [November 2023 (1)](https://www.aim-system.com/blog/archive/2023/11) - [December 2023 (1)](https://www.aim-system.com/blog/archive/2023/12) - [February 2024 (1)](https://www.aim-system.com/blog/archive/2024/02) - [April 2024 (1)](https://www.aim-system.com/blog/archive/2024/04) - [June 2024 (1)](https://www.aim-system.com/blog/archive/2024/06) - [July 2024 (1)](https://www.aim-system.com/blog/archive/2024/07) - [August 2024 (1)](https://www.aim-system.com/blog/archive/2024/08) - [September 2024 (1)](https://www.aim-system.com/blog/archive/2024/09) - [October 2024 (1)](https://www.aim-system.com/blog/archive/2024/10) - [February 2025 (1)](https://www.aim-system.com/blog/archive/2025/02) - [April 2025 (1)](https://www.aim-system.com/blog/archive/2025/04) - [June 2025 (1)](https://www.aim-system.com/blog/archive/2025/06) - [July 2025 (1)](https://www.aim-system.com/blog/archive/2025/07) - [September 2025 (1)](https://www.aim-system.com/blog/archive/2025/09) - [October 2025 (1)](https://www.aim-system.com/blog/archive/2025/10) - [November 2025 (1)](https://www.aim-system.com/blog/archive/2025/11) - [January 2026 (1)](https://www.aim-system.com/blog/archive/2026/01) - [March 2026 (1)](https://www.aim-system.com/blog/archive/2026/03) - [April 2026 (1)](https://www.aim-system.com/blog/archive/2026/04) - [May 2026 (1)](https://www.aim-system.com/blog/archive/2026/05) - [June 2026 (1)](https://www.aim-system.com/blog/archive/2026/06) [see all](https://www.aim-system.com/blog/ems-best-practice-10-reduce-costs-and-improve-quality-with-an-integrated-ems-system#) [![aim-logo-2023](https://www.aim-system.com/hubfs/aim-logo-2023.png "aim-logo-2023")](https://www.aim-system.com/) 892 New Castle Road Slippery Rock, PA 16057 Main: [724.794.1222](tel:724-794-1222) Sales: [800.726.4690](tel:800-726-4690) Support: [800.726.4362](tel:800-726-4362) **[Sales@aim-system.com](mailto:sales@aim-system.com)** ### Subscribe to Email Newsletters ### Connect With Us © 2026 AIM EMS SOFTWARE & SERVICES ALL RIGHTS RESERVED. [Privacy Policy](https://www.aim-system.com/privacy-policy) ![](https://dc.ads.linkedin.com/collect/?pid=891890&fmt=gif)