Direct your EMS billers attention to what truly requires it, not on what a computer could do more quickly and accurately.
EMS agencies continue to struggle to make ends meet. The cost of EMS patient care continues to rise, while ambulance reimbursement rates continue to disappoint. In addition, Federal and state regulations continue to multiply. When payers and regulators fail to see the immense value EMS brings to healthcare, economical solutions can be hard to find.
This post, the seventh in a 10-post series, highlights another EMS best practice intended to help your agency keep its footing by increasing efficiency and improving revenue.
EMS Best Practice #7: Give EMS Billers Tools Designed Specifically for EMS Billing
Without the proper tools, EMS billers will spend their days correcting errors made during dispatch and patient care reporting, confirming compliance, and manually preparing claims for submission. Use your billers’ time wisely. Direct their expert attention on what truly requires it, not on what a computer could do more quickly and accurately.
Billers should focus on work that requires a careful eye like attending to anomalies, not on repetitive tasks that can be otherwise automated. Free up time for billers with EMS billing software that automatically validates patient, payer, call, and compliance data. Choose software designed specifically for EMS billing, as generic billing software will not consider EMS billing specific data, such as Physician Certification Statements or location modifiers. Finally, provide tools that automate routine QA, such as automatically balancing accounts after completing all postings for the day, so you can trust the integrity of your collection and cash flow status.
Want to see all 10 EMS best practices?
Download our eBook, Ten Best Practices to Optimize EMS Workflow, to gain nine more best practices that will help you revitalize your organization, increase efficiency, and improve revenue. It includes concrete actions that you can take to streamline dispatch, simplify patient care reporting, and improve EMS billing to maximize reimbursement.
