The right EMS software can improve your operations and financial health in measurable ways: Increasing reimbursements, reducing claim denials, enhancing patient care, saving time for field crews, and improving cash flow. But to realize those benefits, you need to transition to your new EMS software effectively. Getting the right start with your EMS dispatch, ePCR, or billing software sets up your team to leverage all the value of the solution’s functionality. AIM has over three decades of experience helping leading EMS agencies transition to our software seamlessly, so we know what it takes to achieve a smooth implementation.

In our experience providing services and software to agencies across the country, the EMS experts at AIM hear common questions about EMS billing services. If you’re considering outsourcing your EMS billing, these frequently asked questions (FAQs) can prove valuable in the decision process.

Billing transports quickly and accurately isn’t a nice-to-have: It’s the only way to get reimbursements in sooner, capture more revenue, and keep cash flowing. If you’re like many EMS agencies, you’re thinking about ways to optimize your billing in these challenging times—whether it’s replacing an expensive EMS billing solution that no longer offers the value-based solution you need or moving your billing in-house. In either case, you need billing software that’s up to the task.

If you can’t keep claims reimbursements moving and cash flowing into your EMS agency, you’ll have a tough time keeping the doors open. It’s that simple.

The right billing and dispatch software can make or break your EMS agency. Either it sets you up to work efficiently and keeps cash flowing through the business smoothly—or it doesn’t. And you certainly can’t afford the latter. So when it’s time to upgrade to an EMS software solution that delivers more value for your business, how do you know what to look for? In our experience working with hundreds of EMS operations across the country, these are the top 5 criteria when choosing an EMS solution.